What Our Customers Are Saying
I just wanted to a minute to thank you,
Kathy, and all the MyFlorist Staff for the wonderful service my
daughter, Lorena (Lori), received by you folks the other day
when she called to order a funeral arrangement.
Her son is attending Hood College in Frederick, MD
and his roommate’s 20 year-old brother had died and was being
buried in McLean, VA. It was all very sad and quite stressful to
his family and friends, but your people there at MyFlorist were
absolutely wonderful. They were already aware of the funeral,
knew all the particulars of the service etc. It was a great
comfort to my daughter to be able to leave everything in their
capable hands, and she greatly appreciated their kindness in
helping her to make a selection.
Thank you so much! You constructed an awesome beautiful wreath
on such short notice. I truly appreciate your courtesy,
promptness, service, and craftmanship. Your customer
service is outstanding! You went above and beyond by sending me
not only photographs of wreath, but also photographs of its
placement. You don't know how much your exceptional
service means to me. I will definitely be doing business
with you again in the future. Thank you again.
Glenn Dale, MD
I normally do not send emails praising customer service and
experiences. Yet your company exceeded my expectations and
delivered a much better arrangement than I expected. Thank
you for the customer service and beautiful arrangement. I
will purchase all of my flowers from MyFlorist from now on.
Locust Grove, VA
Thank you so much for the 8 arrangements that you delivered
today. They are absolutely beautiful and exactly what I
was looking for!!!
Thanks again - you guys are awesome!
I work for a government contractor in Fairfax, VA, and recently
hired MyFlorist for our annual awards ceremony which honors top
performers throughout the company. Helen was fabulous to work
with! She asked all the right questions before getting started
to create the most fitting arrangements for our event which was
held at the Gaylord National Harbor. As soon as I walked in and
saw the arrangements I thought “wow, they have really outdone
themselves!”. The arrangements were absolutely stunning, and
several members of the hotel staff stopped what they were doing
to ask who our florist was. Planning events (both big and small)
can bring on a lot of stress but Helen is an absolute JOY to
work with. It’s nice to know I can always count on her and the
MyFlorist team to deliver beyond my expectations.
Had never used your company before today. Sent flowers
cousin in McLean. She was so excited, and thought the
were beautiful. Thank you for providing a beautiful
with such efficiency. You guys are the greatest.
Thank you ever so much.
The arrangement delivered to Arlington National Cemetery to the
columbarium niche for my husband's interment was very special and
we were pleased to have such a lovely tribute for the ceremony.
Thank you for taking care of the order in such a satisfactory way.
I would like to express my gratitude to the team at My Florist.
I work overseas and rely on Kathy and her team to look after my
wife's floral requirements during my absence. The superlative customer
service and quality of the flowers is highly commendable. The personal
attention to detail and the obvious pride is exemplary. I highly
recommend their services as they are second to none and the whole
process of ordering is so simple and expeditious. My wife reports
that the flowers are exceptional and she obviously fully endorses
my enthusiasm and loyalty for myflorist.com. Thank you Kathy and
Falls Church, VA
We just wanted to thank you so much for the beautiful casket spray
that you made for the funeral of Sarkis Andonian on Friday 10 May
2013. It was very professionally done and was made of the freshest
flowers. In addition, we also appreciated the phone call from your
company to clarify where the flowers should be sent. We also want
to thank you for putting a few blue flowers in the spray per our
request. They were beautiful. Thank you again and we will keep your
website in our file.
Fairfax City, VA
I live in St. Marys, Ohio and sent a surprise gift bouquet to
my daughter in Arlington, Virginia. I checked the internet and called
My Florist. I was very happy I did. The woman who took my order
was courteous and helpful. Time of delivery could have been a problem
but I was told of the procedures followed and felt confident that
all would go well. My daughter called when they arrived and was
thrilled. She said the arrangement was big, beautiful and the fragrance
was spectacular. I know who I’ll call for any other surprises for
her. Thank you very much for a job well done!
The flower arrangements created for our holiday party at the Georgetown
Ritz were beautifully done! The white roses, greens and pine cones
went perfectly with the burgundy table covers and votive candles
- it really made our tables look elegant. My supervisor was extremely
pleased and equally impressed - we really appreciate you working
with us and accommodating our requests! Thank you for exceeding
our expectations and we look forward to doing business with you
in the future!
Administrator & Meetings Registrar
Dear Mr. Parker:
I have been involved with the Versace memorial in Alexandria and
organized the fundraising and dedication of the memorial in 2002.
Since then, we have had ceremonies there on Veteran's Day and Memorial
Day every year.
For the last three years, we have worked with Iris H. and she has
done an outstanding job of coordinating and having the wreath prepared
for our ceremonies. Your company has created some very fine wreaths
and many of the attendees comment on how nice they have been these
last few years.
I just wanted to thank you, Iris and your company for providing
us with such beautiful arrangements for out ceremonies.
Again we appreciate the great work and best wishes for you happy
The Friends of Rocky Versace
Honorary Member, West Point Class of 1959
Ran in here last minute, 6pm, to get birthday flowers. Birthday
girl says she's never smelled roses so good. Nice people, good quality,
I have been a customer of My Florist since 1993. Over the years
my husband (Charlie) and I have ordered many things from you. That's
why I entrusted you with the flowers for his memorial today. The
flowers were absolutely gorgeous. The plants too! I met with Iris
on Tuesday to place the order. She was delightful, knowledgeable
and very helpful in deciding what to do. I also received a gorgeous
bouquet from Rob and Joy (my boss), and they ordered from you because
he always saw the flowers that was sent to me from My Florist from
my husband Charlie. I will always continue to recommend you to friends
Once again, thank you for making my husband's memorial service
Jo Ann H
I ordered flowers for my son and daughter-in-law who live in
The lady I spoke with was most helpful. The flowers were
delivered today and my daughter-in-law said they are just beautiful.
She sent a picture and I am very pleased. Thanks for your
help. We live in Florida, but anytime I’m sending flowers
to the DC area, I will remember you.
I am 1000 miles away from this place. I needed flowers placed
at a gravesite at Arlington. I called and the floral arrangement
came in glass but I need a basket, that was not an issue for them
they gladly switched it. The lady asked me the message I wanted
and when I broke down in tears she talked me through it and completely
understood. I had the total expectation of never seeing the arrangement.
I checked my email and by noon they were there and had pictures
sent to me from one of the people there. The person made wonderful
pictures! I was worried about pricing of flowers at first, but compared
to 4 other places and the Arlington florist they were the most reasonably
priced with the BEST arrangements of the area. They will be hearing
from me again in June, and again this time next year. I absolutely
LOVE and recommend these people. They absolutely mean the world
to me for what they have done for me.
I use My Florists to send flowers to a very special person that
moved from Illinois to Virginia.
After a very special person to me moved from Illinois to Virginia
I needed a florist to deliver flowers to her for me. I used a florist
I found on the internet. They were not a real florist I found out.
They outsource the service. The experience was horrible. They confirmed
delivery via email and the next day at 4pm the flowers were delivered.
I searched for florists in McLean Va. area and found My Florist.
Kathy and her team have exceeded expectations 10 times over. I visited
the area and got a tour of the facility by Kathy and have talked
numerous times to her for my monthly order. The "hands on" involvement
by Kathy makes me feel like I'm her only customer, even though I'm
not. The flowers/arrangements they provide are top quality as well
as their delivery team. I will never need to search for a florist
in the Virginia/DC area again. I'm a customer for life, because
they do it RIGHT!!!
They're wonderful. I get flowers from my boyfriend through MyFlorist
monthly. Every bouquet has been incredible - beautiful variety,
beautifully arranged. I'm amazed at how long they last, maybe not
all but you can just pull some out and the bouquet last almost two
weeks. I definitely recommend them.
Excellent. I have been a customer of My Florist for over ten
years. Their flowers, arrangements, and appearances are strikingly
Andy, Laurel, MD
MyFlorist is a great company to do business with on any scale
- from thinking of you to wedding arrangements. They help me with
deciding on the arrangements and what to say in the message that
would be more appropriate for the occasion.
All of the people are very knowledgeable, helpful, courteous
and always willing to do what I ask. The arrangements are always
on time and beautiful, from what I hear after they are received.
I'd give MyFlorist a 10 out of 5. Cathy and Iris are my favorites.
I think Cathy is a sales director and Iris is a customer service
associate, and they're always available. They're fabulous.
I am the head of events for a very powerful Washington D.C. law-firm,
Venable LLP, and we often need flowers for our events. There has
never been a time where they couldn't supply something we needed.
They're the only florist I work with. They are stellar, and the
product is amazing.
Jun 2012 :
Awesome experience. A lot of times I can't make it out to funerals,
but I've always used MyFlorist because they have the arrangements
I like. This last one I bought, I actually got to see. It was absolutely
beautiful. The flowers are healthy, and the arrangements are worth
everything I pay for them. Plus, they had a discount promotion this
time, so that was even better.
I've had no problems with MyFlorist. I'd recommend them to anyone,
whether it's for a birthday or a funeral. They're very accommodating.
Appreciation of Good Service - Two weeks ago I had flowers delivered
to three of my special friends. They were so elated with the flowers
and called me right away. They were beautiful. You will forever
be my florist. Total Experience = Excellent
The only florist we have used in the last 10 years. There is
no need to go elsewhere. MyFlorist is a fantastic company. We use
them all the time. Their website is spectacular and shows what the
actual product looks like. Their customer service is extraordinarily.
I have used them for about 10 years now, and they handle all of
our flower needs.
Awesome service and great staff. MyFlorist is who I go to for
outstanding customer service and they are great with details. They
have an exquisite touch and always get it right. This is a five
Very responsive. I've been a customer of MyFlorist for about
3 years now. I've found them to be very responsive. And the quality
and design of the arrangements they've provided have been consistent
Unique floral arrangements! MyFlorist actually has very unique
floral arrangements which have always been dramatic and nice. That's
why I like using them. The people I send to MyFlorist always rave
about how beautiful the designs are. I've been a customer of theirs
for a while. MyFlorist is very customer service-friendly and they
send unique floral arrangements!
If you look in Webster's for what the definition of great customer
service is, MyFlorist would be the definition!
MyFlorist has been local to the area for 25 years. I first found
them through the company I was with, who was right around the corner
from them. They serviced all that company's needs. Since then, I
started using them for my own personal use. Then about 8 years ago
when I started my own business, I continued using them for that.
They have always been excellent. They are always responsive, even
when I'm on the move, which is all the time. I'm kind of a Road
Warrior. I can call them when I'm on the road. I can call them from
a hotel, the airport or wherever, and they are there to support
me completely with whatever I need. I think a company who can provide
great customer support and who knows you and knows your life, whether
it's for your clients or personal needs, and they remember things
you don't have time to remember. I think that's awesome. They know
my wants and needs. For me, it's easy to stay with something that
The turnaround time is amazing. They really know how to pick
up the ball and run with it. They also correct issues immediately,
not that there are many issues that come up. For example, many years
ago, there was a new vendor they were using and something wasn't
delivered that was supposed to have been delivered. I brought it
to their attention, and they corrected it quickly. I like to think
of them as representing me and my company. I feel like they are
branding me, and I want to be represented in a wonderful and meaningful
Key Enterprise Management Strategic Solutions (KEMSS)
A great florist, I'll continue to use for my business. I think
the company MyFlorist is great! They are very responsive and have
a very quick turnaround for orders. The only feedback I'd give,
is that sometimes when they are out of a certain kind of flower,
they'll substitute other flowers in their place, which I think is
par for the course with florists. However, the final product is
different than what I'd originally picked out on their website.
So, I have to be very explicit with them about what I want.
I work mostly with Cathy Weil, and she is really great to deal with.
Anything I ask them to do or need from them, she is able to accommodate.
I really enjoy working with her. I think this is a great florist,
and I will continue to use them for my business.