What Our Customers Are Saying
Please do not let the delay in this communication decrease our thanks
and appreciation for the lovely floral arrangements you provided us for our
event! Our order was most exceptional and provided the "WOW" factor we were
seeking for our event! We look forward to ordering from MyFlorist again!!
Kathy came to our law firm in 2005 and introduced herself and
MyFlorist by presenting us with samples. We have ordered from
MyFlorist ever since with great success. The flower arrangements
on their website are incredibly beautiful and the flowers match
the photos every time. We have had compliments from our many
clients, and most recently ordered multiple small arrangements
for our staff members which were stunning. Kathy remains my
go-to and her customer service skills are extraordinary. I would
highly recommend her and MyFlorist for your floral arrangement
I just wanted to a minute to thank you,
Kathy, and all the MyFlorist Staff for the wonderful service my
daughter, Lorena (Lori), received by you folks the other day
when she called to order a funeral arrangement.
Her son is attending Hood College in Frederick, MD and
his roommate’s 20 year-old brother had died and was being buried
in McLean, VA. It was all very sad and quite stressful to his
family and friends, but your people there at MyFlorist were
absolutely wonderful. They were already aware of the funeral,
knew all the particulars of the service etc. It was a great
comfort to my daughter to be able to leave everything in their
capable hands, and she greatly appreciated their kindness in
helping her to make a selection.
Thank you so much! You constructed an awesome beautiful wreath
on such short notice. I truly appreciate your courtesy,
promptness, service, and craftmanship. Your customer
service is outstanding! You went above and beyond by sending me
not only photographs of wreath, but also photographs of its
placement. You don't know how much your exceptional
service means to me. I will definitely be doing business
with you again in the future. Thank you again.
Glenn Dale, MD
I normally do not send emails praising customer service and
experiences. Yet your company exceeded my expectations and
delivered a much better arrangement than I expected. Thank
you for the customer service and beautiful arrangement. I
will purchase all of my flowers from MyFlorist from now on.
Locust Grove, VA
Thank you so much for the 8 arrangements that you delivered
today. They are absolutely beautiful and exactly what I
was looking for!!!
Thanks again - you guys are awesome!
I work for a government contractor in Fairfax, VA, and recently
hired MyFlorist for our annual awards ceremony which honors top
performers throughout the company. Helen was fabulous to work
with! She asked all the right questions before getting started
to create the most fitting arrangements for our event which was
held at the Gaylord National Harbor. As soon as I walked in and
saw the arrangements I thought “wow, they have really outdone
themselves!”. The arrangements were absolutely stunning, and
several members of the hotel staff stopped what they were doing
to ask who our florist was. Planning events (both big and small)
can bring on a lot of stress but Helen is an absolute JOY to
work with. It’s nice to know I can always count on her and the
MyFlorist team to deliver beyond my expectations.
Had never used your company before today. Sent flowers
cousin in McLean. She was so excited, and thought the
were beautiful. Thank you for providing a beautiful
with such efficiency. You guys are the greatest.
Thank you ever so much.
The arrangement delivered to Arlington National Cemetery to
the columbarium niche for my husband's interment was very
special and we were pleased to have such a lovely tribute for
the ceremony. Thank you for taking care of the order in such a
I would like to express my gratitude to the team at My
Florist. I work overseas and rely on Kathy and her team to look
after my wife's floral requirements during my absence. The
superlative customer service and quality of the flowers is
highly commendable. The personal attention to detail and the
obvious pride is exemplary. I highly recommend their services as
they are second to none and the whole process of ordering is so
simple and expeditious. My wife reports that the flowers are
exceptional and she obviously fully endorses my enthusiasm and
loyalty for myflorist.com. Thank you Kathy and team!
Falls Church, VA
We just wanted to thank you so much for the beautiful casket
spray that you made for the funeral of Sarkis Andonian on Friday
10 May 2013. It was very professionally done and was made of the
freshest flowers. In addition, we also appreciated the phone
call from your company to clarify where the flowers should be
sent. We also want to thank you for putting a few blue flowers
in the spray per our request. They were beautiful. Thank you
again and we will keep your website in our file.
Fairfax City, VA
I live in St. Marys, Ohio and sent a surprise gift bouquet to
my daughter in Arlington, Virginia. I checked the internet and
called My Florist. I was very happy I did. The woman who took my
order was courteous and helpful. Time of delivery could have
been a problem but I was told of the procedures followed and
felt confident that all would go well. My daughter called when
they arrived and was thrilled. She said the arrangement was big,
beautiful and the fragrance was spectacular. I know who I’ll
call for any other surprises for her. Thank you very much for a
job well done!
The flower arrangements created for our holiday party at the
Georgetown Ritz were beautifully done! The white roses, greens
and pine cones went perfectly with the burgundy table covers and
votive candles - it really made our tables look elegant. My
supervisor was extremely pleased and equally impressed - we
really appreciate you working with us and accommodating our
requests! Thank you for exceeding our expectations and we look
forward to doing business with you in the future!
Administrator & Meetings Registrar
Dear Mr. Parker:
I have been involved with the Versace memorial in Alexandria and
organized the fundraising and dedication of the memorial in
2002. Since then, we have had ceremonies there on Veteran's Day
and Memorial Day every year.
For the last three years, we have worked with Iris H. and she
has done an outstanding job of coordinating and having the
wreath prepared for our ceremonies. Your company has created
some very fine wreaths and many of the attendees comment on how
nice they have been these last few years.
I just wanted to thank you, Iris and your company for providing
us with such beautiful arrangements for out ceremonies.
Again we appreciate the great work and best wishes for you happy
The Friends of Rocky Versace
Honorary Member, West Point Class of 1959
Ran in here last minute, 6pm, to get birthday flowers.
Birthday girl says she's never smelled roses so good. Nice
people, good quality, fair price,
I have been a customer of My Florist since 1993. Over the
years my husband (Charlie) and I have ordered many things from
you. That's why I entrusted you with the flowers for his
memorial today. The flowers were absolutely gorgeous. The plants
too! I met with Iris on Tuesday to place the order. She was
delightful, knowledgeable and very helpful in deciding what to
do. I also received a gorgeous bouquet from Rob and Joy (my
boss), and they ordered from you because he always saw the
flowers that was sent to me from My Florist from my husband
Charlie. I will always continue to recommend you to friends and
Once again, thank you for making my husband's memorial
service so beautiful!!!
Jo Ann H
I ordered flowers for my son and daughter-in-law who live in
The lady I spoke with was most helpful. The flowers
were delivered today and my daughter-in-law said they are just
beautiful. She sent a picture and I am very pleased.
Thanks for your help. We live in Florida, but anytime I’m
sending flowers to the DC area, I will remember you.
I am 1000 miles away from this place. I needed flowers placed
at a gravesite at Arlington. I called and the floral arrangement
came in glass but I need a basket, that was not an issue for
them they gladly switched it. The lady asked me the message I
wanted and when I broke down in tears she talked me through it
and completely understood. I had the total expectation of never
seeing the arrangement. I checked my email and by noon they were
there and had pictures sent to me from one of the people there.
The person made wonderful pictures! I was worried about pricing
of flowers at first, but compared to 4 other places and the
Arlington florist they were the most reasonably priced with the
BEST arrangements of the area. They will be hearing from me
again in June, and again this time next year. I absolutely LOVE
and recommend these people. They absolutely mean the world to me
for what they have done for me.
I use My Florists to send flowers to a very special person
that moved from Illinois to Virginia.
After a very special person to me moved from Illinois to
Virginia I needed a florist to deliver flowers to her for me. I
used a florist I found on the internet. They were not a real
florist I found out. They outsource the service. The experience
was horrible. They confirmed delivery via email and the next day
at 4pm the flowers were delivered. I searched for florists in
McLean Va. area and found My Florist. Kathy and her team have
exceeded expectations 10 times over. I visited the area and got
a tour of the facility by Kathy and have talked numerous times
to her for my monthly order. The "hands on" involvement by Kathy
makes me feel like I'm her only customer, even though I'm not.
The flowers/arrangements they provide are top quality as well as
their delivery team. I will never need to search for a florist
in the Virginia/DC area again. I'm a customer for life, because
they do it RIGHT!!!
They're wonderful. I get flowers from my boyfriend through
MyFlorist monthly. Every bouquet has been incredible - beautiful
variety, beautifully arranged. I'm amazed at how long they last,
maybe not all but you can just pull some out and the bouquet
last almost two weeks. I definitely recommend them.
Excellent. I have been a customer of My Florist for over ten
years. Their flowers, arrangements, and appearances are
Andy, Laurel, MD
MyFlorist is a great company to do business with on any scale
- from thinking of you to wedding arrangements. They help me
with deciding on the arrangements and what to say in the message
that would be more appropriate for the occasion.
All of the people are very knowledgeable, helpful, courteous
and always willing to do what I ask. The arrangements are always
on time and beautiful, from what I hear after they are received.
I'd give MyFlorist a 10 out of 5. Cathy and Iris are my
favorites. I think Cathy is a sales director and Iris is a
customer service associate, and they're always available.
I am the head of events for a very powerful Washington D.C.
law-firm, Venable LLP, and we often need flowers for our events.
There has never been a time where they couldn't supply something
we needed. They're the only florist I work with. They are
stellar, and the product is amazing.
Jun 2012 :
Awesome experience. A lot of times I can't make it out to
funerals, but I've always used MyFlorist because they have the
arrangements I like. This last one I bought, I actually got to
see. It was absolutely beautiful. The flowers are healthy, and
the arrangements are worth everything I pay for them. Plus, they
had a discount promotion this time, so that was even better.
I've had no problems with MyFlorist. I'd recommend them to
anyone, whether it's for a birthday or a funeral. They're very
Appreciation of Good Service - Two weeks ago I had flowers
delivered to three of my special friends. They were so elated
with the flowers and called me right away. They were beautiful.
You will forever be my florist. Total Experience = Excellent
The only florist we have used in the last 10 years. There is
no need to go elsewhere. MyFlorist is a fantastic company. We
use them all the time. Their website is spectacular and shows
what the actual product looks like. Their customer service is
extraordinarily. I have used them for about 10 years now, and
they handle all of our flower needs.
Awesome service and great staff. MyFlorist is who I go to for
outstanding customer service and they are great with details.
They have an exquisite touch and always get it right. This is a
five star florist!
Very responsive. I've been a customer of MyFlorist for about
3 years now. I've found them to be very responsive. And the
quality and design of the arrangements they've provided have
been consistent and well-received.
Unique floral arrangements! MyFlorist actually has very
unique floral arrangements which have always been dramatic and
nice. That's why I like using them. The people I send to
MyFlorist always rave about how beautiful the designs are. I've
been a customer of theirs for a while. MyFlorist is very
customer service-friendly and they send unique floral
If you look in Webster's for what the definition of great
customer service is, MyFlorist would be the definition!
MyFlorist has been local to the area for 25 years. I first
found them through the company I was with, who was right around
the corner from them. They serviced all that company's needs.
Since then, I started using them for my own personal use. Then
about 8 years ago when I started my own business, I continued
using them for that. They have always been excellent. They are
always responsive, even when I'm on the move, which is all the
time. I'm kind of a Road Warrior. I can call them when I'm on
the road. I can call them from a hotel, the airport or wherever,
and they are there to support me completely with whatever I
need. I think a company who can provide great customer support
and who knows you and knows your life, whether it's for your
clients or personal needs, and they remember things you don't
have time to remember. I think that's awesome. They know my
wants and needs. For me, it's easy to stay with something that
The turnaround time is amazing. They really know how to pick
up the ball and run with it. They also correct issues
immediately, not that there are many issues that come up. For
example, many years ago, there was a new vendor they were using
and something wasn't delivered that was supposed to have been
delivered. I brought it to their attention, and they corrected
it quickly. I like to think of them as representing me and my
company. I feel like they are branding me, and I want to be
represented in a wonderful and meaningful way.
Key Enterprise Management Strategic Solutions (KEMSS)
A great florist, I'll continue to use for my business. I
think the company MyFlorist is great! They are very responsive
and have a very quick turnaround for orders. The only feedback
I'd give, is that sometimes when they are out of a certain kind
of flower, they'll substitute other flowers in their place,
which I think is par for the course with florists. However, the
final product is different than what I'd originally picked out
on their website. So, I have to be very explicit with them about
what I want.
I work mostly with Cathy Weil, and she is really great to deal
with. Anything I ask them to do or need from them, she is able
to accommodate. I really enjoy working with her. I think this is
a great florist, and I will continue to use them for my